Educate - 2018 EDGE · Affiliate
TRAVEL LEADERS NETWORK’S, ANNUAL CONFERENCE, WORKSHOPS,Managing People, Social Media, Agent Mate. Travel Leaders Network Programs, Travel Leaders Group Hotel Programs, Romance Travel/The Romance Market. Focus on the Customer, Marketing Tactics, Marketing Skills, Marketing Plans, Owning the Business, Niche Markets, Personal Development
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Please click here to see the complete line up of workshops and other options available for you to register for to make the most of your time at EDGE.  Click here to view the full details of each workshop.  We encourage you to look through both of these documents and select your first few choices in each time slot to help you when workshop registration opens. Please note that the details document includes the description of the workshops (with important information such as prerequisites or credits in red) as well as the Knowledge Level, Learning Track and Audience for each session.  Please pay particular attention to the information in red as well as the Knowledge Level and Audience so you know you are selecting the appropriate session to best fit your needs

In addition to workshops, you will also have the option of confirming time in the experience room.  Click here for more information.

Also, join us in the first time ever Apex Lounge where you will learn how you can profit from our new American Express partnership, including how you can become a Membership Rewards redemption agency AND provide your clients with offers not available from the competition.  This is a must visit for U.S. based Owners and Managers and interested front line agents.


Supplier Forums

In addition to your Workshops, you will also be able to select one of the following Supplier Forums being offered in the afternoon on June 14.  The forums are supplier panels focused on a specific topic.  The topics and participating suppliers for each are:

Getting Creative in Your Local Market

Allianz Global Assistance, Azamara Club Cruises, CIE Tours, Crystal Cruises, Oceania Cruises, Viking Cruises

Making the leap – FIT to Group Sales with Family/ Multi-Gen Consumers (101)

Carey International, GOGO Vacations, MSC Cruises, Royal Caribbean International, TravelBound, Universal Orlando Resor

Tools for Business & Corporate Travel Sales

CHUBB Travel Protection, Delta Air Lines, Enterprise Holdings, Radisson Hotel Group and Travelport

Experiential Luxury Travel Tips

Abercrombie & Kent, Hertz, Insight Vacations, PONANT, Regent Seven Seas Cruises, Rocky Mountaineer and Silversea,

Selling Romance Markets

AIG Travel Guard, AmaWaterways, AMResorts, Classic Vacations, Hawaii CVB, Princess Cruises and Windstar Cruises

Identifying and Connecting with Active & Adventure Travelers

Avanti Destinations, Celebrity Cruises, G Adventures, Globus family of brands, Seabourn and Turkish Airlines

Advanced Group Sales

Amadeus, Funjet Vacations, Holland America Line, Norwegian Cruise Line, Travel Insured International and United Airlines



Below are the Workshop Tracks available this year!

Managing People in your Business

Good managers need to lead, motivate, inspire and encourage people. This workshop track will highlight a variety of key management strategies for anyone who has employees reporting to them. Topics that will be discussed are how to manage and lead a team of people, how to manage employee performance issues and ideas for employee recognition.

Social Media

Social media marketing refers to the process of gaining traffic or attention through social media sites.  If you are new to social media marketing, join the Quick Starter workshop.  If you have already had success with social media, join the 201 and 301 level workshops. There will be a workshop level that fits everyone.

Agent Mate

Attention AgentMate users! We have an entire workshop track for you. This workshop track will discuss what is AgentMate for new or interested users, AgentMate functions and enhancements for current users PLUS the Power of ProSuite for AgentMate.

Travel Leaders Group Hotel Programs

Still feeling uncertain about the hotel programs offered by Travel Leaders Group? This workshop track will review the Worldwide and Select hotel programs as well as how to use pinSIGHT for your hotel bookings.

Travel Leaders Network Programs

This workshop track will focus on helping you understand the exciting Travel Leaders Network programs available to you. Workshop subjects include CruisePRO, Leaders Edge, Agent Universe and our exclusive cruise programs.

The Romance Market

A multi-billion dollar industry, romance travel is a rapidly-growing niche market for travel professionals. This workshop track will focus on marketing techniques for this traveler group, the future of this market and even family travel which is the next step.

Lets Focus on the Customer

By definition, a customer is a person that buys goods or services from a store or business. This workshop track will focus on selling and servicing the customer of your travel business. Workshops will discuss Making it to the Finish Line with the FIT Customer, turning a customer complaint into an opportunity, the evolution of luxury travel, how to gain professional respect from your customers with a strong service fee program.  A wide variety of subjects for a wide variety of customers.

Marketing Tactics

Enhance your marketing skills in this track of workshops. Learn about how to do successful consumer events, marketing yourself through your Agent Profile, using ClientBase for Engagement Select Marketing PLUS how to create a marketing plan for your business. Remember you need a marketing plan with strong marketing tactics to promote your business.

Owning the Business

A small business owner has many broad and diverse tasks and responsibilities that are essential for starting and managing a successful business. This workshop track will focus on a variety of subjects important to the owner – Entrepreneurship Excellence with Stuart Cohen, how the new tax law changes impact your business, Champagne Strategies on a Beer Budget with Kizer and Bender, data security and even thinking about an exit strategy for your business.

Niche Markets

A niche market is the subset of the travel market on which specific travel products are focused. This workshop track will highlight the active and adventure travel market, the luxury travel market and also the group travel market. If you want to develop a niche market in your business, this workshop track may be perfect for you.

It’s All about YOU!

Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals maximize their potential. This workshop track has a variety of subjects that may appeal to your growth plan for yourself. Subjects include learning the basics of Excel, how to get organized, and turning time wasters into time savers.

Marketing Tactics

Enhance your marketing skills in this track of workshops. Learn about how to do successful consumer events, marketing yourself through your Agent Profile, using ClientBase for Engagement Select Marketing PLUS how to create a marketing plan for your business. Remember you need a marketing plan with strong marketing tactics to promote your business.